Director of IT

Warren T. Cross

Director of IT

Business Continuity / IT Best Practices / Disaster Recovery / M&A / Client, Partner & Vendor Relations / Compliance / Program & Project Management / QA / Risk Management / Negotiations / CRM / ERP / RFP

Mr. Cross has 33 years of experience delivering leading-edge technology and practical business solutions to companies in diverse industries including banking, defense, insurance, medical, software, retail, and web technology. He implemented knowledge-based systems and promoted IT education/training programs, enabling IT organizations to operate like a business. He successfully rolled out programs at four pre-IPO organizations and expertly managed global channel partner relationships.

Certifications:
CBCP – Certified Business Continuity Professional, DRII
MBCI – Member of Business Continuity Institute (BCI)

Special Skills: Strategic and tactical planning, constructive debate, collaboration, control installation, shareholder value growth, liability reduction, operational streamlining, staff mentorship, and expert negotiation with excellent presentation skills.

Education:
MBA – University of Phoenix, Sacramento, CA
BS, Computer Information Systems; AS, Computer Science for Business – DeVry University, Atlanta, GA

Selected Achievements

• UC Berkeley: Led critical IT project, reducing schedule by 25% and saving $178K in services.
• GoldenGate Software: Launched post-sales support, generating $2.1M in one quarter.
• CampusEngine: Delivered portals for 105 universities by setting delivery and development standards.
• Bank of America: Designed code migration system, saving $2M and improving performance.

Career Overview

• The Cross Connection – Principal & IT Consultant (2006–Present)
• GoldenGate Software – Director, Global Technology (2001–2006)
• CampusEngine.com – Director, Application Engineering (2000–2001)
• Sega Network Inc. – Director, Decision Support & Product Implementation (1998–2000)
• Blackhawk Consulting & Dynamic Computing Services – Consultant/PM (1996–1998)
• Lockheed Missiles and Space, Bank of America, Wells Fargo – Developer/Systems Engineer